When designing an ecommerce solution there is many challenges which the developer needs to take into consideration to save time and frustration for both them and the client. Good planning and asking the right questions up-front will help in over coming the challenges. Below is a list of some of the challenges faced in creating an ecommerce solution and some basic questions that should be asked to minimise the challenges.
Ecommerce is focused on workflow compared to website design which is focused on content and layout. When designing an ecommerce solution the most important part is to understand the workflow. This involves working through each of the stages of the process the solution is meant to solve. While there may be existing processes, the online tool should be about refining those processes instead of just creating an online version of the offline solution. The first questions that should be asked are:
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